Service
VAN DORN DEMAG has an extensive field service network to support your injection molding
machinery service requirements.
We are committed to ensuring customer satisfaction with:
- No-charge technical support hotline with extended hours
- Availability and on-time scheduling for in-plant service
- Expert technical capabilities
- Excellent down-machine response time
- Courteous and professional, high-quality service
- A full-range of service offerings including preventive maintenance, oil maintenance, calibraton, sys-check, leveling and loading, and training
Our Field Service Engineers are factory-trained and certified, and they average 18 years
of injection molding industry experience. They are strategically located across the United States,
as well as in Canada and Mexico, within 4 hours drive time to 87% of our customers.
This network is an important benefit to our customers as it allows us to consistently provide
95% down-machine response within 24 hours.
The two maps below show our service locations in North America and the regional contacts at Van Dorn Demag.
